Notice of Nondiscrimination

Valley Hospital complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Valley Hospital also does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Valley Hospital provides free aid and services to people with disabilities to communicate effectively with us, including:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, like qualified interpreters and information written in other languages

If you are in need of any of these services, contact Lizabeth Stephens, Director of Quality Risk Management, at 602-952-3900. If you believe that Valley Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Lizabeth Stephens, Director of Quality Risk Management
3550 East Pinchot Ave., Phoenix, AZ 85018
602-952-3900 (phone)
602-952-3921 (fax)

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Lizabeth Stephens, RN, MBA, Director of Quality Risk Management is available to help you.

You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

US Department of Health and Human Services

200 Independence Ave., SW
Room 509F, HHH Building
Washington, DC 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at  http://www.hhs.gov/ocr/office/file/index.html.